n0hup@relay:~$ finger d1altone
D1ALTONE
RLY-12 · Voice Systems Specialist, RELAY
D1ALTONE designs, commissions and supports enterprise voice systems. He has 14+ years with TDM and VoIP platforms, a master’s degree in multichannel communications and a current Alcatel-Lucent Certified Field Expert credential.
- Experience
- 14+ years in voice and telecom systems, since 2011
- Focus
- IP PBX and unified communications, SBC, DECT, contact centres, SDH multiplexing
- Engagements
- Voice and unified communications; third-line support
Core competencies
- PBX platforms: Alcatel-Lucent OXE, OXO and OpenTouch; Avaya Aura; Mitel; Unify; Panasonic; LG; Asterisk.
- Protocols and edge: SIP, H.323, AudioCodes SBC; DECT and Wi-Fi cordless systems.
- Unified communications and contact centres: Rainbow, Genesys, Infinity, Naumen; call scripts, statistics, CDR processing; situational centres.
- Transport: SDH multiplexing (M200) in corporate TDM/VoIP networks.
- Delivery: design, installation and commissioning; third-line support; technical proposals and data sheets.
Selected experience
| Period | Role | Context | Highlights |
|---|---|---|---|
| 2021 – present | Senior Engineer | Customer telephone networks | Maintenance, modernisation and expansion; third-line support for Alcatel OXE, OpenTouch, VAA and AudioCodes SBC |
| 2019 – 2021 | Lead Voice Communications Engineer | Corporate TDM/VoIP network | Third-line support and expansion of a multi-vendor PBX pool and SDH M200; contact centre tuning |
| 2015 – 2016 | Technical Support Engineer | Telephony vendor, Moscow | Technical support of telephony platforms and contact centre products |
| 2011 – 2015 | Engineer, Voice Solutions | Communications integrator, Moscow | Design and installation of traditional and IP PBX, unified communications and situational centres (Alcatel, Avaya, Genesys, Mitel, Unify) |
Certifications
| Certification | Year |
|---|---|
| Alcatel-Lucent Certified Field Expert (ACFE), OmniPCX Enterprise | 2025 |
| ACFE OmniPCX Enterprise; ACFE Rainbow | 2023 |
| ACSR Contact Centres, OmniPCX Enterprise, OXO Connect, Purple on Demand; AQPS OmniPCX Enterprise | 2023 |
| ACSR OpenTouch | 2022 |
| ACSR Rainbow | 2021 |
| Avaya Aura Communication Manager administration | — |
Education
Master's degree, Multichannel Communications — Moscow Technical University of Communications and Informatics, 2009.