n0hup@relay:~$ finger operator
Who operates RELAY
RELAY is the engineering brand of IT Service International, an independent IT consultancy registered in the Netherlands. Every engagement is contracted, invoiced and carried out by that company.
Background
RELAY’s principal engineer has spent years running and rebuilding IT in places where failure is expensive and help is far away. From 2019 that meant leading the entire IT & telecommunications function for a major upstream oil field in the Middle East: infrastructure, business applications, service desk, vendors and contractors at a remote, high-security site.
Since 2024 the work has continued as an independent consultant and project director, including IT continuity through a change of field operator: contracts, systems and support moving from one operator to another without interrupting production.
Track record
99%
SLA performance sustained across infrastructure and service-desk operations.
−40%
Reduction in downtime through monitoring, redundancy and recovery planning.
−25%
Fewer user complaints after service-management and support-process redesign.
Figures from operational reporting during the 2019–2026 engagement. Client names are withheld under confidentiality.
Platforms worked with in production
Microsoft (Active Directory, Exchange, Microsoft 365, Windows Server), Cisco, Huawei, Dell, HP, Veeam, SAP, Unix/Linux, plus industrial integrations with process-control and instrumentation systems.
How we work
- Read-only first. Assessments use evidence and read-only collection. Changes happen only in an agreed scope and change window.
- Written scope. Every proposal states deliverables, exclusions, price and acceptance criteria before work starts.
- Confidentiality. Client names and data are never published. A mutual NDA review draft is available before confidential discussions.
- Plain reporting. Findings are backed by evidence and ranked by risk, so you can act on them in order.
Why a call sign
RELAY and n0hup come from the Unix tradition: nohup keeps a process running after the session ends. That is the job: keep the service running when the connection drops. The brand is a call sign; the company behind it is named below. Read the manifesto.
Imprint
| Company | IT Service International |
|---|---|
| Registered address | Tomasso Albinonistraat 94, 1083HM Amsterdam, the Netherlands |
| Chamber of Commerce (KvK) | 72316185 |
| VAT number | NL422256031B01 |
| relay@n0hup.nl | |
| Website | n0hup.nl · mirror: n0hup.codeberg.page |
| Trading name | RELAY / n0hup |
Privacy
This site sets no cookies, runs no analytics and stores no form data. Contact forms open a draft in your own mail app; nothing is sent until you send it. Emails you send us are used only to answer your enquiry and deliver contracted work, and are deleted when no longer needed. Contact the email above to request access to or deletion of your data. Hosting is provided by Codeberg e.V. (Germany).
CVs and job applications. If you send us your CV, we use it only to assess you for current and future RELAY projects, on the basis of your consent. We keep it for up to 12 months, then delete it unless you ask us to keep it longer. We share it with a client only with your prior agreement for a specific project. You can withdraw consent and ask for your CV to be deleted at any time by emailing talent@n0hup.nl. Please do not include ID numbers, document copies, photos or your date of birth.